Refund policy

At GlamCub.rest, we want every customer to shop with complete confidence. We understand that sometimes a product may not be exactly what you expected, or plans may change after placing an order. That's why we proudly offer a straightforward 30-day return and refund policy designed to make your shopping experience simple, fair, and worry-free.

30-Day Return Window

You may request a return within 30 calendar days after receiving your order.

To qualify for a return, products should:

Be returned within 30 days of delivery.
Be unused or only lightly inspected.
Include original packaging whenever possible.
Include all accessories and components received with the item.

Items showing excessive wear, intentional damage, missing components, or misuse may not qualify for a full refund.

Free Returns

We proudly offer free returns for eligible orders.

If your return request is approved, our customer support team will provide detailed return instructions.

Please do not send products back without first contacting us, as unauthorized returns may delay processing.

Refund Process

After your returned package has been received and inspected, we will notify you regarding the status of your refund.

Approved refunds will be issued to the original payment method whenever possible.

Most refunds are processed within 5–10 business days, depending on your payment provider.

Please note that processing times may vary between banks and payment services.

Damaged or Incorrect Orders

If your order arrives damaged, defective, incomplete, or if you receive the wrong item, please contact us within 7 days after delivery.

To help us resolve the issue quickly, please include:

Your order number
A brief description of the issue
Clear photos showing the product and packaging

Whenever possible, we will provide a replacement or issue a full refund at no additional cost.

Lost Packages

If tracking indicates unusual delays or your package appears to be lost during transit, please contact us.

We will work directly with the shipping carrier to investigate the shipment and provide an appropriate solution, which may include a replacement or refund when applicable.

Order Cancellation

Orders may be canceled before they have entered processing or shipment.

Once an order has been prepared for dispatch, cancellation may no longer be possible. In this case, customers may request a return after delivery under this policy.